Return & Refund

100% assurance with Goodrxaustralia

We guaranteed all of our customers to deliver the best products in the market with affordable deals. We have been serving customers for quite a long and make things work in their favor of them. Hence, you can trust us and our medicines and delivery.

You can place an order online with us as soon as you registered with us to make things smooth. All you need is to sign up with us and get started. This will also require you to complete your profile and payment details to avoid any hassle at the time of delivery.

Reliability of the product

Thousands of customers are associated with us and they believe us as we make things smoother. We do not want visitors should reach other platforms and hence we have everything available in one place. We ensure complete reliability as all of our products are FDA approved.

Timely delivery of the product

Your order comes in processing right the moment you order with us. We ensure that you reach your product within the desired time we show in your order history. But sometimes it might be the case where delivery time can be up and down. This is because customs duty takes time to clear the entire process and enable our parcel to ship to other countries.

However, we cannot hinder the process of the government or the compliance and we do have to wait for the process to happen.

Custom duty

Custom duties are mandated to be paid by every company that is shipping their parcel to other countries. Therefore you will be charged as per the government rule. Yet the parcel passes over customs duty and it might take 7-10 business days to reach your parcel to you. Perhaps if the parcel do not reach then it is returned to Goodrxaustralia. 

We then follow the entire process again by ensuring our customers.

Shipping services 

The shipping services do take time for making the order reach the concerned authority. But usually, we make things work easier and faster from our end so that you do not have to wait for a longer time.

We want our customers to be stable towards their growth and hence, our entire staff gets connected with each of their departments to help you reach your desired medicines easily.

Easy refund and replacement policy

Goodrxaustralia wants its customers to get associated for a longer time and in turn, assure everything is at ease. This involves our return or refund policy if you are not satisfied with the product or have received the wrong one.

If there has been a wrong product shipped to your address or the case where product is completely different you ordered for- we are here to assist you.

You can reach to our customer support and generate a ticket ID. This will help us to track your details and make your work easier.

Upon verifying the condition we do initiate the refund or return policy as per the regulations.